IT Consulting & Support

Your IT runs itself. Until it doesn’t.

When the server goes down at 9 p.m., when the backups turn out to have been failing for three months, when a new hire needs a laptop configured and onboarded — that is when the gap between having IT and not having IT becomes expensive. We close that gap.

Audits from TZS 500,000 Monthly support from TZS 150,000/mo First response under 4 hours

What this actually buys you

We start with a full audit of your systems, document everything in a report you own, and then either hand you the roadmap or take it on as your managed IT partner. No lock-in, no retainers for nothing, no selling you hardware you do not need.

The problems we are usually called about

If any of this sounds familiar, we can help.

Things break and nobody knows why

The wifi drops, the printer stops, email stops syncing — and your team waits for the “IT person” who is already doing three other jobs. We are the IT person.

You have no idea if backups work

Backups that run are not backups that restore. We test them, document the recovery steps, and give you a written plan for the day everything goes wrong.

Security is “we have a password”

No firewall rules, no access logging, shared accounts, the router still on its default password. We close the holes before someone else finds them.

Every new hire is a fire drill

Laptop setup, email, accounts, permissions, software — all done ad hoc, all different each time. We turn it into a checklist that takes hours, not days.

What we do

Four ways this work usually takes shape.

IT Audit & Strategy

A full inventory of your hardware, software, network and security posture — delivered as a written report with a prioritised action plan you can execute yourself or hand to us.

  • Hardware & software inventory
  • Network topology map
  • Security risk assessment
  • Prioritised action roadmap

Managed Support & Help Desk

A monthly plan that gives your team a number to call, an engineer on standby, and proactive monitoring that catches problems before anyone notices them.

  • Remote & on-site support
  • 24/7 monitoring & alerts
  • User onboarding & offboarding
  • Monthly health report

Cybersecurity & Compliance

Firewall configuration, access control, endpoint protection, staff security training, and a written policy your auditors can actually read.

  • Firewall & network hardening
  • Endpoint protection (antivirus)
  • Access & identity management
  • Staff security awareness training

Backup, Recovery & Cloud

Automated backups we test by restoring from, disaster recovery plans, and cloud migration that moves your data without losing it or locking it away.

  • Automated backup setup
  • Restore testing (we verify it works)
  • Disaster recovery plan
  • Cloud migration & email setup

What you receive

Everything, documented and yours.

The single biggest risk in IT is the person who knows how everything works walking out the door. We make sure that never happens to you — every system we touch gets documented in plain language, so anyone can pick up where we left off.

  • Full system inventory & network map
  • Written IT policy document
  • Backup & disaster recovery runbook
  • Security assessment report
  • Onboarding & offboarding checklists
  • Admin credentials handed to you
  • Monthly health report (on support plans)
  • 30-day warranty on all work

Our approach

Fix what you have before you buy more

Most IT problems in Tanzanian businesses come from things that were never configured properly in the first place — not from missing equipment. We extend the life of what you own before recommending you spend a shilling on new hardware.

Network Design Firewall Config Microsoft 365 Google Workspace Endpoint Security Backup & DR Cloud Migration Virtualization VPN Setup Active Directory Asset Management

Audit starting at TZS 500,000
Monthly support from TZS 150,000/mo
Request a fixed quote

Straight answers

IT Consulting & Support — the questions we get

A one-time IT audit or assessment starts at TZS 500,000. Ongoing managed support plans start at TZS 150,000 per month and scale with the number of devices and users you have.
Both. A one-time audit gives you a written roadmap you can act on yourself. A monthly support plan gives you proactive monitoring, a help desk your team can call, and an engineer on standby for anything that breaks.
Yes. We start with a full inventory of what you have, document it, and work within it. We are not in the business of selling you equipment you do not need; we extend the life of what you already own wherever it makes sense.
Yes. Most support is delivered remotely, and we travel to sites across Tanzania for installations, audits and hands-on work when the scope calls for it.

Ready when you are

Stop firefighting. Start preventing.

One call, no obligation, and an honest answer about what needs fixing first.

Chat with us